Shipping policy

At M.Grey Collection, we pride ourselves on offering custom-made garments, which is why our online stock is limited. Some of our pieces are available for 'pre-order' to ensure a steady flow of sales. We source our linen locally, resulting in a selection of limited colour options.

If the colour you've chosen for your order is unavailable, our team will contact you to arrange an alternative colour that aligns with your preferences. Rest assured, we're committed to delivering a product that you'll love.

Our garments are crafted locally, a process that takes 5-7 business days from the date of your order. Orders placed after 4 pm will begin processing the following business day. We understand the anticipation, and we're working diligently to complete your order as efficiently as possible.

When it comes to shipments, please note that deliveries within South Africa typically take 2-3 business days. Therefore, you can expect your order to be complete and delivered within 2-3 weeks from the date of your order.

For your convenience, we also offer the option to collect your order through arrangement. Simply email us at info@mgrey.co.za, and our team will coordinate a collection time that suits you.

Thank you for your understanding and for choosing the M.Grey Collection. We appreciate your support of our locally sourced and crafted garments. If you have any questions or require further assistance, please don't hesitate to contact our customer service team. Your satisfaction is our top priority.